Effective Date: January 1, 2022
Last Updated: [Insert today’s date]

ALL MADE WELL COACHING (All Made Well LLC) values your privacy and is committed to protecting it. This Privacy Policy ("Policy") explains how we collect, use, and safeguard the personal information you provide through our websites and services. It also outlines your rights and options regarding that information when you use our:

• Coaching services (group and private)

• Doula and perinatal support services

• CRM platform and tools (including sub-accounts for your clients or team)

Please read this policy carefully. By using our services or website, you agree to the terms outlined below.

We created this Policy to reflect our deep respect for your trust and to meet or exceed current privacy standards.

1. Changes to This Policy

We reserve the right to make changes to this Policy at any time. We recommend reviewing this page regularly to stay informed. If we plan to use your information in a materially different way than stated at the time of collection, we will notify you via email and give you the option to opt out of that use.

2. Who This Policy Covers

This Policy applies to:

All Made Well BRANDING, COACHING, & CRM

www.allmadewell.com

The following subsidiaries and associated websites:

Subsidiary Companies & Websites:

Coach Uwem / The #HolyHotHead Blog & Podcast
www.coachuwem.com | www.theholyhotheadcoach.com | www.holyhothead.com

I.am.EzerFNX Graphic Design & Coaching
www.iamezerfnx.com

Me Made Well
www.memadewell.com

Marriage Made Well
www.marriagemadewell.com

Church Made Well
www.churchmadewell.com

The Walking Doula
www.thewalkingdoula.com

This Policy does not cover any websites, individuals, or companies we do not own or control. We encourage you to read the privacy policies of any external links you follow.

3. Information We Collect

We collect both personally identifiable information and non-personal data when you use our websites and services.

A. Personal Information

We collect personal data you voluntarily provide when you:

• Enroll in coaching programs or doula services

• Use our CRM platform

• Fill out forms, book appointments, or complete purchases

This may include:

• Full name, email address, phone number

• Billing information (collected via a third-party payment processor)

• Health-related or pregnancy details (doula clients only)

• Business information (for CRM users)

• Communication preferences

• Coaching assessments, surveys, or program submissions

B. Automatically Collected Information

When you interact with our website or CRM platform, we may automatically collect:

• IP address, browser type, device information

• Pages visited, time spent, clicks and interactions

• Cookies and tracking technologies (see Section 6)

4. Why We Collect Information

We collect information for the following reasons:

• To provide coaching or doula services

• To deliver and improve our CRM platform

• To personalize your experience and send relevant updates

• To respond to inquiries or provide customer support

• To manage payments, appointments, and records

• To fulfill legal and contractual obligations

• To communicate updates, promotions, or surveys (with your consent)

5. Data Retention

We retain data only as long as necessary based on:

• Relevance to your active services

• Legal or professional record-keeping requirements

• Your consent and preferences

• Any applicable statutes of limitations

6. Use of Information

We do not sell, rent, or lease your personal information.

We may use or share your data:

• With our internal team, subcontractors, or certified doulas/coaches providing support

• With third-party service providers (e.g., Stripe, scheduling tools, CRM tech providers) for business operations

• To deliver services you’ve purchased or subscribed to

• To contact you about new offerings (with consent)

• To analyze service trends and improve offerings

• To comply with legal requirements

Data for Coaching and Doula Clients

We handle health-related information from coaching and doula clients with special care, following ethical privacy practices. While we understand and comply with HIPAA, we are not be a covered entity under HIPAA. We take all reasonable steps to protect sensitive health data. We do not share any mental health, perinatal health or reproductive health information outside our support relationship.

CRM Users & Sub-Accounts

If you are using the ALL MADE WELL CRM platform:

You are responsible for maintaining your own sub-accounts' data compliance (e.g., client info, GDPR/CCPA notices, or consent forms).

We may access data for support or troubleshooting, but we do not use it for our own marketing or analysis.

Your sub-account users must also comply with their own legal responsibilities for customer data.

7. Disclosure of Information

Your data may be shared only under these conditions:

• To deliver services you've agreed to receive

• To comply with legal obligations (e.g., court orders)

• With trusted third-party providers (e.g., payment processors, hosting platforms)

• As required to protect All Made Well’s rights and property

• To enforce terms of service or protect users from harm

All third-party providers are contractually required to keep your data secure and confidential.

8. Data Breach Response

If a data breach occurs involving your personal data, we will:

• Notify you via email within 72 hours of discovery

• Take immediate steps to secure systems and limit potential harm

• Report the breach to legal or regulatory authorities if required

9. Children Under 13

We do not knowingly collect information from children under age 13. If such data is inadvertently collected, we will delete it or obtain verified parental consent. Children under 13 must have adult supervision when using our services.

10. Your Choices and Rights

You have the right to:

• Request access to your personal data

• Update or correct your information

• Withdraw consent at any time

• Request deletion of your data

To request action on your data, contact us at [email protected].

11. International Users

If you reside outside the U.S. (especially in the European Union), please be aware:

Your information will be processed in the United States

We rely on safeguards such as Standard Contractual Clauses (SCCs) or the EU-U.S. Data Privacy Framework to protect cross-border data transfers

12. Cookies and Social Media Tools

We use cookies and may use third-party features like Facebook, Instagram, LinkedIn, TikTok, or Twitter for marketing and analytics purposes. These tools may collect data like IP addresses. We encourage you to review the privacy policies of those platforms. Our site and CRM platform may use cookies and other tracking tools to enhance the user experience. These may be used for:

• Remembering your preferences

• Analytics and site performance

• Retargeting or marketing (if you consent)

You can manage cookie preferences in your browser settings.

13. Security

We use secure servers and industry-standard safeguards (SSL encryption, password-protected access, regular audits) to protect your data. However, no method of internet transmission is 100% secure.

14. Copyright & Intellectual Property

All content on our sites — including written material, graphics, programs, and videos — is the intellectual property of All Made Well BRANDING, COACHING, and CRM unless otherwise noted. No part of our content may be reproduced, reused, or distributed without written permission.

15. Acceptance of Terms

By using our website or services, you agree to this Privacy Policy. Continued use after changes means you accept the updated terms.

16. Contact Us

If you have questions or requests regarding this Policy, please contact us:

Email: [email protected]
Mailing Address: 836 57th St. Sacramento, CA 95819